Privacy Policy
Last Updated: June 15, 2026
1. Overview & Scope
At Eternal Speciality Care, we are committed to protecting the privacy and security of our business partners, institutional clients, and individual patients who contact us. This Privacy Policy outlines our data policies in compliance with standard Indian regulations, including the Digital Personal Data Protection (DPDP) Act.
2. Data We Collect
We only collect data that you voluntarily provide to us when submitting an inquiry form, requesting quotes, or connecting via WhatsApp:
- Contact details: Full Name, Phone/WhatsApp Number, and Email Address.
- Procurement queries: Medicine name, requested strength, dosage form, and estimated quantities.
- Verification documentation: Medical prescriptions (for individual patients) or Drug Licenses / GSTIN credentials (for B2B retail pharmacies and hospitals).
3. Sourcing and Form Processing
Our website contact form uses Web3Forms as a secure, third-party dispatch gateway. The data you enter into the form is sent directly as an email to our corporate inbox (`info@eternalspecialitycare.com`) and is not permanently stored or compiled on public databases or third-party web servers.
4. Data Purpose & Usage
We process personal and corporate data solely to:
- Verify sourcing authorization for prescription-restricted (Rx) medicines.
- Provide custom price quotes and wholesale trade negotiations.
- Arrange cold-chain delivery logistics and billing.
5. Contact Us
If you have any questions, requests for data deletion, or require clarification regarding our data practices, please reach out to us at: